Sunday, March 8, 2009

Internet and introverts

Tonight, we're going to talk about introverts and their relationship with the internet. To understand this relationship, we need to understand what an introvert is.

Introversion as defined by the Merriam-Webster dictionary is "the state of or tendency toward being wholly or predominantly concerned with and interested in one's own mental life". In other words, introverts generally draw power from within themselves and not from an outside source such as praise or gratitude from other people. As such, they are often misunderstood as being shy, disconnected or slow. The introvert enjoys communication and interaction with others, but in small doses as opposed to an extrovert. They also prefer non-verbal, written messages over verbal communication.

Introverts find it easier to communicate online. The lack of a physical representation of oneself minimizes the prejudice one may face in the real world. Therefore, less stimuli is produced and introverts are not as drained as they would be if they were to attend a party or a large social event. This is especially useful to a shy introvert as it may serve to boost their low self-esteem.

As a shy person is one who avoids social meetings out of fear, online chatrooms may contribute to their low self-esteem. Adversely, cyber bullying may in turn, lower their self esteem even further, as they tend to take everything too seriously. There have been cases around the world where teenagers have been driven to suicide because of e-bullying.

This writer thinks that there is no such thing as e-bullying in reality. As at the end of the day, the internet is still just a string of text messages on a monitor which should not be taken too seriously.

Sunday, March 1, 2009

High context and low context cultures

As identified by Edward T. Hall in 1976:

High context transactions feature pre-programmed information that is in the receiver and in the setting, with only minimal information in the transmitted message. Low context transactions are the reverse. Most of the information must be in the transmitted message in order to make up for what is missing in the context.

In other words, high context culture focuses more on preexisting information and setting that the communicators are in. As such, it does not focus so much on the communicated message in contrary to the non-verbal cues, background and setting the communicators are in.

Low context culture on the other hand, focuses on the transmitted message between the communicators, with extra emphasis on verbal messages. It regards speech as a tool of expression and clarification. Non-verbal cues do not play as a big of a role as they do in a high context culture; as such, silence is taken as a sign of incomprehension.

Using the aforementioned classification, the majority of the East can be seen as adopting the high context culture, while the majority of the West adopts the low context culture.

In Asian countries like Japan, the culture is one of very high context. A conversation between two Japanese people may not make much sense to one of a low context culture. There is lack of clarity in their words and it is very hard to derive meaning from them. That’s because the Japanese rely on long-term and underlying meanings known by both because of their shared cultural background. They are also highly attuned to non-verbal communications and derive meaning from the speaker's facial expressions and body language. They view direct verbal communication as rude and insensitive.

On the other hand, in countries like the U.S. and Canada, one can clearly understand the meaning of a conversation held by people of a low context culture. Conversations will be direct, structured and to the point. The value of direct verbal communication will be much higher than that delivered by non verbal cues. As such they view indirect communication as deceptive and of questionable integrity.

With these stark contrasts in culture and perception it is no wonder that there has been many misunderstandings between low context and high context cultured countries. And as we all know, misunderstandings are the main causes of problems. Therefore it is important to understand a person's background and culture before confronting them.